Frequently asked questions
Max Muscle Nutrition offers innovative nutritional supplements, personalized nutrition coaching, optimized meal planning and body composition analysis. Together, we can help you achieve your desired results, safely and effectively.
No. There are no minimum order requirements, membership fees or subscription plans for Max Muscle products. Max Muscle Nutrition has a wide variety of solutions to meet your individual goals. You can try as many products as you like without minimums or restrictions.
Not sure where to start? Our Certified Fitness Nutrition Coach™ can support your wellness and fitness journey by recommending the right product(s) and plan to help achieve your goals. Visit a store near you for a FREE consultation.
Creating a Max Muscle Nutrition account is easy. Simply Create an account using your email address, and create a password. By logging into your account when you purchase, it allows you to track your order status and purchase history.
How do I sign up for a subscription?
When you order from our website and select a product, there is a button right above the red “ADD TO CART” button that states “SUBSCRIBE & SAVE (10%): $XX.XX” and gives the new reduced price. When you click on this button, a red check mark will appear within the green Subscribe & Save box and you are able to select a “deliver every” option of 30, 45, or 60 Days.
This automatically enrolls you into our subscription rogram so you can receive your favorite products on a regular schedule without the hassle of reordering your products manually.
What are the benefits of the subscription service?
The major benefit to this program is that you can set up a schedule for when you want to receive the products you use regularly without having to worry about going online and manually placing the order. We try to create our products to have enough servings for at least a month supply, so most people set up their subscription to receive new products every 30 days, so they don’t run out while getting the results they desire.
Another benefit to the subscription is that there is an automatic 10% discount applied to your charge.
How do I cancel my subscription?
You can choose to skip a charge or cancel your subscription at any time. Log into your account, navigate to the "Subscription" tab and select "Cancel Subscription".
You can also email us at [email protected] and we can help change anything you’d like.
SHIPPING & RETURNS
30-Day Return Policy
We love our products and hope you feel the same. But, if you are not fully satisfied with an item you purchased from maxmuscle.com, you may return the item within 30 days from the purchase date. The item must be returned, unused, in good condition, in original packaging and with a valid receipt or packing
slip; please contact our Customer Service.
Details must be provided for a full refund or in-store credit, minus shipping, handling or other charges as applicable. *The right of refusal can be maintained if abuse of policy is determined.