Frequently asked questions

Max Muscle Nutrition offers innovative nutritional supplements, personalized nutrition coaching, optimized meal planning and body composition analysis. Together, we can help you achieve your desired results, safely and effectively.

Max Muscle Nutrition has franchise locations across the Unites States. Find a store near you.
Or, checkout our wide variety of products right here at
MaxMuscle.com.

Finding a store is easy - visit our store locator here

We have stores all over the United States which each offer their own unique services. Reach out to them directly to find out what unique offers they have today!

Looking for a Max Muscle Nutrition store? Find a store near you here.
Or, feel free to call, write or email us with any questions.

Max Muscle Nutrition Corporate Office
2320 West 54th St. N.Sioux Falls, SD 57107

Phone:
(605) 271-2670

Text: (605) 254-3748

Email:[email protected]

Monday – Friday; 8am- 4:00pm, UTC/GMT -5:00 hours (Central Daylight Time)

Not all products in Max Muscle Nutrition stores are available online. We allow reputable third party vendors to sell products in our stores as well. So visit a store near you!

No, but we do offer subscription services. At check out, you can select any product(s) as a one-time purchase or select our Subscribe & Save option to receive your favorite products on a consistent basis. However, there are no minimum order requirements or membership fees. Max Muscle Nutrition has a wide variety of solutions to meet your individual goals. You can try as many products as you like without minimums or restrictions.

Not sure where to start? Our Certified Fitness Nutrition Coach™ can support your wellness and fitness journey by recommending the right product(s) and plan to help achieve your goals. Visit a store near you for a
FREE consultation. Visit a store near you for a FREE consultation. *Each store is unique, so make sure to call in advance to check availability.

Creating a Max Muscle Nutrition account is easy. Simply Create an account using your email address, and create a password. By logging into your account when you purchase, it allows you to track your order status and purchase history.

We do! Sign up for our ID.me program and verify your 15% discount today! Sign up here

On all our products, we print the MFG or manufacturing date on the bag/container. This date represents when the product was produced. Currently, all our products have a guaranteed shelf life of 2 years. So, the best time to consume the product you received is within 2 years from the printed MFG date. Please let us know if you have any further questions.

Call: (605) 271-2670

Text: (605) 254-3748

Email: [email protected]

Monday – Friday; 8am- 4:00pm, UTC/GMT -5:00 hours (Central Daylight Time)

Subscriptions

When you order from our website and select a product, there is a button right above the red “ADD TO CART” button that states “SUBSCRIBE & SAVE (10%): $XX.XX” and gives the new reduced price. When you click on this button, a red check mark will appear within the green Subscribe & Save box and you are able to select a “deliver every” option of 30, 45, or 60 Days.

This automatically enrolls you into our subscription program so you can receive your favorite products on a regular schedule without the hassle of reordering your products manually.

The major benefit to this program is that you can set up a schedule for when you want to receive the products you use regularly without having to worry about going online and manually placing the order. This helps you stay on track, stay committed, and stay efficient when it comes to reaching your goals. Consistency is key when it
comes to results, so consistently using your supplements to optimize your health is a surefire way to reach your goals. Another benefit to the subscription is that there is an automatic 10% discount applied to your order, every time!

You can modify your subscription at any time. To do this, start by logging into your account. Navigate to the "Subscription" tab and select the “manage subscription” button next to your active subscription. There you can find the “Order Now” button which will expedite your subscription, the “Skip Shipment” button which will delay your order to the next scheduled shipment, or the "Cancel Subscription" button (below the email box) which will cancel your shipments going forward. If you have multiple active subscription lines, you will need to repeat this process for each active subscription line.

Returns & Shipping Policy

We love our products and hope you feel the same. But, if you are not fully satisfied with an item you purchased from maxmuscle.com, you may return the item within 30 days from the purchase date.
The item must be returned unused/unopened, in good condition, and in original packaging. Please contact our Customer Service for further instruction.

Depending on what you are experiencing, details must be provided for a refund minus shipping, handling, or other charges as applicable. (e.g. photographs of your order as you received it, if applicable) *The right of refusal can be maintained if abuse of policy is determined.

Call: (605) 271-2670

Text: (605) 254-3748

Email: [email protected]

Monday – Friday; 8am- 4:00pm, UTC/GMT -5:00 hours (Central Daylight Time)

All orders placed on maxmuscle.com are shipped via UPS. 

Shipping times are estimates provided by UPS and cannot be guaranteed by Max Muscle Nutrition. 

Adverse weather conditions may lead to shipping delays. We do everything in our power to avoid this, but if it does happen we will notify you via email.

Sign in to your Max Muscle Nutrition account and select My Orders. Here you will see the status of your order. To check the shipping status, use the UPS tracking number provided in your fulfillment confirmation email.

Orders placed on maxmuscle.com can be shipped anywhere in the U.S. Find out more about international orders. Or, feel free to contact us with any questions.

Note: Free shipping offers are valid only for the contiguous United States.